Irritech announces a minor re-structure in the leadership of our Zambian company.
With immediate effect, Ross O'Donoghue will take the helm as General manager of the company. His leadership team includes Michele Zacharias as business manager (unchanged) and Duncan Scott's role has been clarified as Operations Manager in charge of all project implementation, field and technical staff.
The Spares sales office in Lusaka is manned by Dominic Chisanga. Dominic joined us late last year, and has quickly gained knowledge of our spares items. He is assisted at busy times by Lorraine Mutale who does our buying and receiving admin, and by our store-man of many years , Emmanuel Chilundika. Our spares team has the difficult task of carrying a moderate level of stock, but never running out of critical items.
Over the past 5 weeks the Irritech group has invested in considerable training, coaching and auditing, aimed at improving stock control in particular. Our objective has been to improve availability of critical stock items, as well as streamline and speed the ordering and delivery of 'just in time' items. Our staff will be working smarter in an endeavor to improve service delivery to you, our valued customers. Please be assured that under Michele Zacharias' guidance, they are striving to master the art of carrying an ever changing perfect spares stock.
Thank you for your continued support, we look forward to assisting you in the near future.